Dear Coldplay fans,
We’re writing to provide an important update regarding your concert tickets.
As you know, the demand for Coldplay tickets was incredibly high, leading to challenges on BookMyShow’s platform. To address these issues and ensure a smooth ticketing experience, BookMyShow partnered with Xnap Creative to take the excess load of website traffic on our cloud server with no limit on number of users.
If you purchased your tickets through Xnap Creative, your tickets are confirmed. Please ensure that the person who booked the tickets with their email or phone number presents a valid government ID at the venue. BookMyShow may not know who the other three people tagging along with you are, but we do.
And we will ensure that your band will beep red at the time of entering and no money will be refunded in case you sold the ticket to someone else for a profit or even gave it away as a reward as scalping is illegal in India. We’ve worked closely with BookMyShow and the Coldplay team to ensure that all Xnap Creative purchases are valid and will be honored at the concert.
For those who purchased tickets through BookMyShow, please check your email for any updates or instructions. If you have any concerns or questions, please reach out to BookMyShow’s customer support, or hit that Whatsapp icon you see on the right side.
To make your concert experience even more enjoyable, Xnap Creative will be providing personalized concierges at the venue to guide you to your designated seating area. This will help streamline the entry process and ensure a seamless experience.
We’re excited to see you at the Coldplay concert!
Best regards, Xnap Creative and BookMyShow.
Incase you’ve paid extra for your ticket from a scalper, please feel free to snitch on them below, you’ll get your money back and a guaranteed ticket from Xnap.
